Case Studies
See how kazva.bg helps organizations across industries.
All 4 airports in Bulgaria - on one platform
Passenger feedback from 4 national airports. Real-time notifications on low ratings.
HR / Employee ExperienceEmployee feedback - every day, not once a year
QR code at the workplace. Anonymous rating in 30 seconds. HR sees results immediately.
Finance / HRBORICA - 29 offices, one platform
29 offices, one dashboard. Customer ratings by location and period.
RetailMinimart - 300+ stores, one platform
Every store gets its own rating. Management sees the full picture.
FMCGPackaging as a focus group
Consumers scan the QR code on the packaging and share their opinion.
HoReCaHotels and restaurants - the guest's opinion before the Google review
QR code on the table, at reception, in the room. The guest rates in seconds. The manager gets a notification immediately.
MunicipalStara Zagora Municipality - the voice of citizens in real time
Citizens rate municipal services anonymously. 600+ touchpoints across the municipality.
TransportStara Zagora Public Transport - passenger opinions in real time
QR code in every bus. Passengers rate their journey in seconds.
MediabTV - live audience voting
Viewers participate directly from their phone. Producers see results in real time.
EducationUTP - teacher evaluation by students
Students rate teachers anonymously. Management receives ready results without manual processing.
HealthcareHealthcare Facilities - Real-Time Patient Feedback
A QR code in the waiting room, the ward, or the reception. The patient rates in seconds, management sees the results in real time.